Not resolved

I called them about my refund and they put me on hold. They came back on the line said they havent recieved it yet.

Then they told me that if i didnt recieve it by tuesday to call them back.

(Called on friday and monday a holiday). It seemed to me they actually have it!

Product or Service Mentioned: Republic Bank Tax Refund.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Feb 18.
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What number did you call and have you had any progress I'm dealing with the same thing. Jackson hewitt got there money and sent the entire refund to republic bank who says they don't have it.

But Jackson hewitt says they have it. I talked to a rude person who didn't help much

to Ketya #1436710

Did you get a number i can’t reach anyone please i need to reach them my bank reject the refund and i don’t know where my money going how to reach anyone

to Floridalost1 #1437082

Sometimes when the Bank rejects it deposit with prepaid cards like Walmart Money card or just green dot they can be ignorant and won’t release the money. Google republic bank deposit research form they can electronically ask for a reversal of the funds.

Just check the second box read it, and then fax it.

This happened to me this tax season. So pissed

to Dennis Douglas #1437166

I bank with Bank of America my account was closed because i lost my card after filing my refund . But why is there not a good number to speak with someone and irs states they can not keep your money file a claimWith irs to trace it by law bank must refund irs they can keep government funds because they choose to ! They must refund it to irs

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