Republic Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 584-3600
    Customer Service
Send Message

Customer Service:

  • (502) 562-8888
    Associate Directory
  • (866) 562-8813
    Associate Directory
  • (888) 782-3322
    Auto Loan Payoff Info
  • (502) 588-8374
    Business Online Banking
  • (866) 534-2341
    Business Online Banking
  • (866) 292-0856
    Credit Card Department - Lost or stolen Republic Bank Credit Card
  • (866) 212-5590
    Debit Card Dispute
  • (502) 394-4462
    Loan Escrow Info
  • (866) 596-2739
    Loan Escrow Info
  • (502) 394-4464
    Loan Payment Info
  • (866) 596-2533
    Loan Payment Info
  • (502) 394-4469
    Loan Payoff Info
  • (866) 596-2673
    Loan Payoff Info
  • (800) 500-1044
    Lost or stolen Republic Bank ATM/Debit Card (After regular business hours)
  • (866) 562-8810
    Overdraft Department
  • (502) 562-8810
    Overdraft Department
  • (866) 581-1040
    Taxpayer Assistance

Accounting/ Billing:

  • (502) 584-3644
    Account Access Line
  • (888) 584-3644
    Account Access Line

Republic Bank Emails:

Fundraising/ Donations
Legal
easysupport@republicbank.com
Is this your business?
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Contact Information

Republic Bank Website:

Republic Bank Help Center:

Corporate Office Address:

Republic Bank & Trust Company
601 W. Market Street
Louisville, Kentucky 40202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm ET

Saturday - Sunday: 8:00am - 5:00pm ET



Mailing Addresses:


Loan Servicing

Republic Bank

Attn: Loan Servicing

P.O. Box 70749

Louisville, KY 40270


Legal/Registered Agent

601 W. Market Street

Louisville, KY 40202


Consumer Loan Error Resolution and Information Requests

Attn: Loan Servicing

P.O. Box 70353

Louisville, KY 40270

More contact details

Fax:

+1 (502) 420-1812

Republic Bank Rating Based on 85 Reviews

Rating details

1.3
more details
Customer service
Reliability
Website
Product or Service Quality

Rating stats

Rating trend

How Good is Republic Bank's Customer Service?

Michael J Ned
Michael J Ned
Feels Disappointed | Jan 25, 2024

Not satisfied

Read full quote
Nikki W Vdo
Nikki W Vdo
Feels Disappointed | May 23, 2023

Can't find my Account with my social security number

Read full quote

Summary of Republic Bank Customer Service Calls

530 TOTAL
CALLS
01:59 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Republic Bank?

Payments and Charges Question:

  • “My last check deposit”
  • “Transaction problem”
  • “Deposit”

Request for Information Question:

  • “Asking questions”
  • “Can I use my card on overdraft protection before my tax money come and y'all can take it out when my refund call”
  • “Check my tax advance loan”

Account Question:

  • “Account”
  • “Some.one has taking money out of my account what was.my transaction⁰”
  • “Trying to open account”

Refund Question:

  • “Tax refund”
  • “Don't have irs refund yet”
  • “Missing refund”

Cards Question:

  • “Card declined”
  • “Can't use my card”
  • “You keep declining my card and I want to order this”

Shipping and Delivery Question:

  • “Have not got my tax returns”
  • “Have not received my refund check in the mail”
  • “Have not recieved three PUA deposits”

Return/ Replace Question:

  • “Changing how to receive my tax refund”
  • “Change address”
  • “Can’t cash tax return check”

Product/ Service Question:

  • “Auto loan”
  • “Check that was sent thru the mail system on 4/18 that has not reached me yet”
  • “I've been calling over a week now...call disconnects after holding for hours”

Staff Question:

  • “Costumer service please”
  • “Custimer service”

Employment Question:

  • “Error in salary account number.”
  • “I need my 1099C to file my taxes”

Other Question:

  • “Para saber de mis taxes”
  • “Saber de un reembolso”
  • “Reissued check”

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