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Pissed Consumer Interviews ?

My tax money for 2013,2014,2015,2016 were sent to this company from my state and the money stayed there until I called about it. Then they lied and said they mailed it me. 16 days later they claimed they mailed it 6 days then 7 days then 8 days prior . Its been 20 days after holding my money for a week before I called demanding it. I was in financial ruin without that money. They caused me to loose my truck and get evicted from my apartment and I still do not have my money. They should not be allowed to do people this way and I will no longer do business with Tax Act if this is the route i have to go for my refund. I am contacting the Kentucky banking commission and the BBB as well as the govenors office. DO NOT DO BUSINESS WITH THIS BANK THEY TRY TO KEEP YOUR MONEY WITH NO WAY TO GET HELP!!!
I dont know who you are and I filed through TAXACT. This is suppose to be a secured site and I am unsure why my money went to your account and then my bank account. I did not need you as a third party and now the government cant even explain where my money went and I...
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#1210325
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Republic Bank - Terrible

My tax refund is locked and they can’t tell me why
#1208998
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Republic Bank - Feel overwhelmed

Why is it taking so long for my refund to hit my account y'all already got y'all money and I won't mines now
4.8
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#1205734
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This is ridiculous!! My state refund was short by $22. Granted, it wasn't a huge return, but it's still theft. I'm scared to see how much they short my federal return. This is insane. I have never had any problems getting my FULL refund in the past years. After reading...
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Anonymous
Anonymous

They shorted my $460.73!I went through tax act and still unsure why they were offered as a 3rd party.

I didn't like
  • Being shorted my money
#1205054
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Republic Bank - Where's my Refund

Got a message saying my money was deposited and would be posted in 1-5 business days yall only sent me $50 wheres the rest of my money and i cant talk to anybody about this problem
1.0
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#1203280
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I was calling in reference to my refund check that they do have but have not issued. It took forever to get a person and when I did there were several and they were nasty. Hanging up on me, transferring me, putting me on hold,would not give me the manager or President...
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1.0
I didn't like
  • Excuses and passing the buck on missing refund
  • Customer service
#1202939
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Republic Bank - Ya I'm waiting on mine republic said they sent to my account

But bank says they have not received anything yet that was days ago still nothing
#1196190
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Impossible to connect with a person, nobody willing to help, and you can only verify checks once. Completely anti-consumer and I urge everybody to consider other options before banking or doing taxes with them.
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Anonymous
dee

Do anybody know how long it take for checks to be mailed

Anonymous
Gianni 1

It is crazy i would never use tax act again this is crazy no way to talk to live person file a complaint on better business they will be able to contact someone this is crazy ...

1.0
#1195936
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Republic Bank - Keep getting a recording

My tax refund my short 814.00 for what the irs send to your bank, I would like a phone asp concerning this matter 301-710-2267
1.0
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#1195086
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Republic Bank - Tax refund not being released

I had a DDD for 2/22. I called them the friday before said they didnt have it. Called saturday and someone told me that i should have it by tuesday if not to call them back. Called them back said they have it but done processing it. Wednesday all fees taken out and i still dont have it(800pm). Im really pissed! I will not ever use them again!
1.4
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#1194888
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