belinda Uec
map-marker Los Angeles, California

No answer

my federal and state taxes were filed thru republic bank for direct deposit, but i have not received the deposit in to my bank account. and the same with the stimulus check.
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Paula B Nxf
map-marker Tyler, Texas

Deposit

Why do you still have my stimulus check. It was sent to you April 15th..why are you still holding it. People waiting on it's,but u guys have it..been on hold an whole hour..no answer that's dumb.Dead
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Loss:
$1700

Preferred solution: Full refund

Veyonka B

Stimulus payment

I've been on hold for two hours wilting to speak to a representative.
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Preferred solution: Stimulus check

Angela Voe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Livingston, New Jersey

Check on stimulus payment

I got put on hold then hung up on. So basically I got no answers at all.
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User's recommendation: Dont use republic bank and trust

Anonymous
map-marker Louisville, Kentucky

Can't log in my account

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can't get anyone on the phone to talk to can't get any help to log in to my account or anything
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Anonymous
map-marker Smyrna, Georgia

Check

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Check went to this bank. Check was to be mailed. This was not a refund check. The account should have been closed. Only used the account for tax purposes.
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User's recommendation: File your own taxes and let the irs send refunds to your own account. Wait for the money. 2 weeks is 2 weeks

Audrey N Fsj

I didn't receive my stimulus return

My stimulus return was sent out on April the 13th 2020 to republic bank and now it's April 24 and still don't have my stimulus refund and they want let you talk to anyone about it is their anyone that knows how to get help on how to find out what's going on with this bank
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Loss:
$1200
Pros:
  • Never had to deal with them before
Cons:
  • Perpetually wondering in what century i will get my check

Preferred solution: Full refund

Marx J
map-marker Grand Prairie, Texas

On hold for hours!!!

Wheres my stimulus check you've had it deposit since April 15 2020!!????
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Henchy Qng

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Stimulus payment

It said it was post to be in my account on today but its not
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Anonymous
map-marker Burbank, California

Tax refund

I need my account information to receive my tax refund from 2 months ago
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Tawanna B Wsr
map-marker Burlington, New Jersey

My stimulus check

My stimulus check was sent to your bank from IRS. I have been waiting over a week for my check. I have been calling the 186******** number n have been on hold for hours for no one to pick up. Please I need my money.
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Pros:
  • Nice at first
Cons:
  • Perpetually wondering in what century i will get my check

Preferred solution: Full refund

User's recommendation: Do direct deposit during tax time because u never no when something like this will happen again.

Audrey N Fsj

I have not received my stimulus return

Republic bank kept my stimulus return it was sent out on April 13th 2020 and now it's April 24th and I still don't have my stimulus return and the bank want allow you to talk to anyone about it I need my money
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Loss:
$1200
Pros:
  • Never had to deal with them before
Cons:
  • Perpetually wondering in what century i will get my check

Preferred solution: Full refund

User's recommendation: I would never recomend this bank to no one

Clinton B Yod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my money!

Granted it's my mistake for loosing the original American Express Serve card,but I reported it promptly. Republic bank tried to deposit the money on my lost card on the 25th of February and of course it was rejected. So they cut me a check on the 26th of February and mailed it. Why a check? I have a new serve card. My refund should be on my new card. So I'm still waiting on this mystery check. Apparently the U.S postal service has 3 different addresses for me. They don't forward mail. So now I, the customer had to to go to Jackson Hewitt and do a stop payment, show a picture of my ID, show present address and get it notarized send it to Republic Bank wait and additional 5 days for them to stop payment and wait for them to cut another check and then it can take 7 to 10 days. Today is the 14th of FREAKING MARCH. I have no food, about to be kicked out of my home. This B.S could have been avoided if they just put the money on my card. WTF?
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Loss:
$1738
Cons:
  • Excuses and passing the buck on missing refund

Preferred solution: Full refund

User's recommendation: Go to another bank

2 comments
Guest

"3 different addresses for me" LOL..Whose fault is that? Why didn't you make sure your @#$# was up to date like most functioning adults who don't roam the world like a nomad, never a year at the same address.

What kind of sane adult doesn't keep their records updated? Totally your fault.

Deal with the consequences of your foolishness. "You must work for them."

Guest
reply icon Replying to comment of Guest-1839428

Awww. Someone pissed in your cereal?

Or you found out your mom, your wife or your daughter is getting destroyed by bbc.. Get a life side walk sissy.

View more comments (1)
Tiwana J Jwq

She why I have not got my money

To see why I did not get my check
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Preferred solution: Deliver product or service ordered

Brittny D Dsz

Talk to a live person

My stimulus was sent back too bank as undelivered and was told give accurate information by May 8 in order for them to resend my check
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Pros:
  • Never had to deal with them before

Preferred solution: Let the company propose a solution

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